Transactions Policy
At Anne Amy, we place high importance on secure and reliable payment processing. All transactions completed through our website are handled via protected systems that comply with recognised international security standards.
Our goal is to provide every customer with a smooth, secure, and dependable checkout experience.
Accepted Payment Methods
Customers can complete their purchases using a selection of trusted payment options, including:
Mastercard, Visa, Google Pay, Apple Pay, Shop Pay and Amazon Pay.
The payment methods available at checkout may vary depending on your location, your financial institution, and the services supported by our payment providers.
Payment Process
Placing an order on our website is simple and secure:
Select your preferred payment method during checkout You will be redirected to a secure payment environment Enter your payment details and confirm your order The transaction is processed through an encrypted connection After successful payment, you will receive an order confirmation by email
Payment Security
To protect your financial information, all transactions are processed through SSL-encrypted connections.
Anne Amy does not store full credit card details on its servers. Payments are handled by certified providers that comply with international security standards, including PCI-DSS requirements, ensuring that your payment data remains protected at all times.
Failed or Declined Payments
If your payment cannot be completed successfully, we recommend the following:
Try using a different payment method Verify your payment details and attempt the transaction again Contact your bank or card provider to confirm there are no restrictions on your account
If the issue continues, please contact our support team at support@anne-amy.com for further assistance in accordance with our Terms of Service.
Currency
All prices on our website are displayed and charged in British Pounds (GBP).
If you are paying from an account held in another currency, your bank or payment provider may apply currency conversion fees.
Questions
For more information regarding orders, delivery, returns, or related topics, please refer to our Shipping Policy, Return & Refund Policy, Transactions Policy, and Frequently Asked Questions.
You may also contact our customer support team through our Contact page if you need further assistance.
Contact Information
Shop Name: Anne Amy
Company Name: Milo Mochi Co., LLC
Company Registration Number: 41-4010122
Business address: 25 Prospect St, Watertown, Massachusetts 02472, United States
Warehouse Address: Building 4, 4th Floor, 58 Baiye Road, 523000 Guangdong, China
You can also reach us directly through our Contact page.
Email: support@anne-amy.com
Tel: +44 23 9433 0469
Customer Service Hours: Monday to Friday: 9:00 AM – 6:00 PM (GMT)
Saturday and Sunday: Closed
We aim to respond within 24 hours on business days.